Accessibility Statement
Cresoft website has been designed to be accessible to as many people as possible. We understand that the current web standards do not address every accessibility problem and if you find you have difficulty using our site please let us know and we will do our best to rectify this in future maintenance and development.
If users have questions or concerns regarding this statement, they should first contact legal department, Tel: (800) 273-7638.
Information Collection and Use
Information Collection
Cresoft Corporation is the sole owner of the information collected on the Cresoft website. We collect information from our users at several different points on our website.
Newsletter Registration
In order to receive our online Newsletter, users must first complete the registration form. During registration users give contact information (name and email address). This information is used to deliver the Newsletter.
Contact Form
We request information from the user on our contact form. A user must provide contact information (name and email address). It is optional for the user to provide additional information for example, about the nature of their business and their job title. This information helps us to deal with the enquiry appropriately.
Client Registration
In order to gain access to the Client area of the site, users will be required to register. During registration a user must supply a name and email address, and a username and password. This information is required to ensure that only clients can access information about their own projects.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies are not linked to any personally identifiable information on our site. We use session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. These can be removed by following Internet browser help file directions.
Cookies will be used to personalise content for specific users. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. See the "Profile" section.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
Client Area - Special Offers and Updates
We may send all new participating clients a welcoming email to verify password and username. Established clients will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may opt-out of these communications. Please see our Choice and Opt-out section.
Customer Service
We communicate with users on a regular basis to provide requested services and about issues relating to their account. We reply via email or phone.
Sharing
Cresoft does not pass on or sell information about our customers to any other business or organization. The only exception to this is wherewe are legally obliged to do so to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Business Transitions
In the event Cresoft Corporation goes through a business transition users will be notified via a prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used differently from that stated at the time of collection they will be given choice consistent with our notification of changes section.
Choice/Opt-out
Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at legal@cresoft.com: Telephone on (800) 273-7638 or write to Cresoft Corporation, 342 Broadway, Suite 425, New York, NY 10013, USA.
Links
Our website contains links to other sites. We are not responsible for the privacy practices of such other sites. This privacy statement applies solely to information collected by this website.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and email address), and business information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties.
Security
Our website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and off-line.
All our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the [member information page] or by emailing legal@cresoft.com
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.
Contact Information
If you have any queries about the accessbility of this site please contact legal department Tel: (800) 273-7638.
